CRM integrations
A WhatsApp enquiry lands in your CRM. A delivery order lands in the till.
Each system works on its own, and a person carries the data between them. We connect them directly.
Typical connections
| From | To | What goes away |
|---|---|---|
| WhatsApp, Telegram, Instagram | CRM | Copying chats into the card |
| Wolt, Foody | POS | Retyping orders |
| POS | Card terminal (Viva) | Typing the amount by hand |
| CRM, POS, payments | Report in your messenger | Spreadsheets on Friday evening |
Reliability
Retries without duplicates. The receipt closes only after the bank confirms. Monitoring runs 24/7, and every failure reaches a person.
We check first whether it is worth building
If your CRM or POS already has the feature, or a ready-made service is cheaper, we say so.
Systems
HubSpot, Pipedrive, Kommo, POS systems, payment terminals, Stripe, Shopify, Google Workspace, Slack, Notion. Not listed? If it has an API, we can most likely connect it.
Price
Audit from €500 · implementation from €1,500 · support from €150 a month.
Case studies
Questions
Do you work with our CRM?
Most likely yes, if it has an API. We don't ask you to switch tools without a reason.
What happens if a connection breaks?
The enquiry is not lost: it goes to a fallback path, and we get an alert.